Rep AI

About Rep AI

Rep AI is Shopify's first AI concierge, we turn disengaged shoppers into loyal customers. By analyzing more than 500 data points, including past behaviors and preferences, our AI delivers personalized product recommendations and tailored responses that drive conversions and boost revenue.

Our platform leverages advanced behavioral AI to analyze and predict customer behavior, focused on disengaged shoppers and lost revenue.

Rep AI helps businesses understand customer actions, enhance the shopping journey, and boost conversions. With 90%+ of conversations handled by AI, we increase CVR by up to 30% with chat and provide smarter insights, enabling brands to scale while delivering exceptional customer experiences.

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