Frate

About Frate

Frate is the only e-commerce returns automation platform built to decrease returns volume, featuring one-click exchanges, peer-to-peer returns, and AI-powered virtual condition assessment.

Brands like Monos, Schutz, Alexandre Birman, Arezzo, and Peace Collective are all brands that trust Frate to manage their online and in-store returns.

Why?

* We focus on reducing returns, rather than simply automating them

* Offer peer to peer returns which reduces costs by 33% and carbon emissions by 27%*

We offer unlimited return requests (no up-charges if you have a high-volume month)*

We offer catered support through Slack (no email support, and no low-level account managers)

* Mobile-friendly image upload process so the condition of items can be assessed before sending a label