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How A-DIY increased it’s CVR by 2% by switching to Platter

A-DIY is the first and only deck kit solution, helping homeowners build beautiful decks without contractors, cutting, or measuring. With products priced at $3,000+, building trust was key. After switching to Platter, A-DIY launched a conversion-focused storefront that gave customers the confidence to buy, even $8,000+ decks, without ever speaking to a sales rep.

2% increase in add-to-cart rate
2% increase in conversion rate
Achieved 3-4 months’ worth of revenue in just three weeks
Customer
A-DIY
Platform
Shopify
Industry
Home improvement

"Before, customers would call us before making a purchase. Since launching with Platter, we’ve had multiple customers buy $8,000+ decks completely on their own—without ever speaking to our team. It’s incredible."

Hamza Iqbal
Founder, A-DIY

The problem

Overcoming Shopify theme limitations

Like many ecommerce brands, A-DIY started with a Shopify theme but quickly found it limiting.

Building trust with customers was essential, yet it proved challenging to create a professional shopping experience. Additionally they needed to  manage dozens of product variations, each with its own separate product page.

"A theme is great for someone like myself—it’s easy to put content in the different sections. But as soon as you want to create the journey for your customers—the one you envision—it’s hard to do that with a theme because you’re limited.*

"Before, customers would call us before making a purchase. Since launching with Platter, we’ve had multiple customers buy $8,000+ decks completely on their own—without ever speaking to our team. It’s incredible."

Hamza Iqbal

Founder, A-DIY

The solution

Creating a high-converting storefront with Platter

Platter helped A-DIY break free from the constraints of a standard theme by:

  • Creating a single, dynamic product page that allowed customers to select size and materials
  • Incorporate high-quality user-generated content throughout their store
  • Building trust through a professional, modern design

"Before, customers would call us before making a purchase. Since launching with Platter, we’ve had multiple customers buy $8,000+ decks completely on their own—without ever speaking to our team. It’s incredible."

Hamza Iqbal

Founder, A-DIY

The results

Improved metrics and increase in customer trust

After launching with Platter, A-DIY saw immediate performance improvements:

  • 2% increase in add-to-cart rate
  • 2% increase in conversion rate
  • Achieved 3-4 months’ worth of revenue in just three weeks

"We launched mid-February. In three weeks, we hit the same revenue that took our old website three to four months to reach.”

"Before, customers would call us before making a purchase. Since launching with Platter, we’ve had multiple customers buy $8,000+ decks completely on their own—without ever speaking to our team. It’s incredible."

Hamza Iqbal

Founder, A-DIY

"Before, customers would call us before making a purchase. Since launching with Platter, we’ve had multiple customers buy $8,000+ decks completely on their own—without ever speaking to our team. It’s incredible."

Hamza Iqbal

Founder, A-DIY

"Before, customers would call us before making a purchase. Since launching with Platter, we’ve had multiple customers buy $8,000+ decks completely on their own—without ever speaking to our team. It’s incredible."

Hamza Iqbal

Founder, A-DIY

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Every Man Jack
Bleacher Report
Ministry of Supply
Gainful
Nearly Natural
Wild Earth
Slumberkins
Little Giant
Pet Honesty
Mugsy
Neuro
Baden
Kaged
Babbon to the moon
Kevyn aucoin
Inbloom
House of Macadamias
Oh Norman
Tilecloud